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Privacy Policy

Protecting your privacy is very important to us. We have accordingly developed this Privacy Policy to protect your personal information and keep it confidential.

We do everything we reasonably can to protect your rights of privacy on systems and the Website controlled by us, but we are not liable for any unauthorised or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Website.

Data We Collect

You agree that twills.in may collect information as may be provided by you while using this website including but not limited to your name, address, gender, age, nationality, work, occupation, interests, visit pattern, purchase pattern, travel, addresses, mobile numbers, payment details etc as is available from your visits to this website.

We need this information in order to allow you to go ahead with placing your order for a product and to improve our products, services, content and advertising. We may use this data to process payment for the product and deliver the product to you. We also use this data to inform you when the product is about to be delivered.

The use of this information is purely for the use of conducting the transaction or for marketing purposes which shall include, but not be limited to sending email messages, SMS (Text Messages using mobile cellular technology, telephone calls, letters and other communication) to you regarding the promotional activities / marketing promotions for twills.in products from time to time. We may share the information provided by you with our marketing partners, consultants and third parties for the purpose of providing / offering special offers to you as a customer of twills.in from time to time.

By purchasing products from twills.in website, you are deemed to be a customer of twills.in and we may contact you on phone, email, mail and face to face to conduct our business with you or to resolve matters related to our business, if any with you. When you register with the website and / or subscribe to any of our newsletters, or opt-in to receive special offers and new releases sent to your email address, your contact information (including your name, address and e-mail address as requested) is added to our secure database; access of which is limited to authorized persons

Your actual order details may be stored with us and you may access this information by logging into your account on the website. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

You must only submit to us or our agent or the website information which is accurate and not misleading and you must keep it up to date and inform us of changes.

We may also use your data in order to manage the website, collect payment from you, enable you to subsequently use parts of the website, detect any fraud or website abuses, send you information relevant to the website or our products, and in case we have any queries. Payments that you make through the website will be processed by our service provider.

You agree that twills.in doesn't receive any information / data with respect to your credit cards, debit cards, bank details, etc., in the event you purchase some product through this website, you are directed towards payment gateway of the bank chosen by you wherein the debit, / credit card, bank information is provided by you, thus such information is not held or controlled by us in any way whatsoever. Also please do not share this information with anyone including with employees or contractors or vendors of twills.in.

Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

COOKIES

A cookie is a small file created by website to store information on a personal computer and which it can later retrieve. If you are uncomfortable with the use of cookies technology, you can change your cookies preferences so that your browser doesn’t accept cookies or accepts them only from limited sources. Refer the Help section of your browser on how to enable or disable cookies.

The acceptance of cookies is not a requirement for visiting the website. However we would like to point out that some functionality on the website and ordering is only possible with the activation of cookies.

Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the website. We only use cookies for your convenience in using the website (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). 

SECURITY

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the website, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

DISCLAIMER

twills.in shall not be responsible for indirect, consequential loss or claims, damages that you may suffer due to the loss of any information submitted by you on this website including but not limited to the information with respect to your credit card, debit card, bank details or representations made by any advertisers and sponsors on this website. You accept sole responsibility and risk associated with the use and results of this website material, irrespective of the purpose to which such use or results are applied.

Data so collected by us is stored on secure servers provided by third parties and they take every precaution to ensure that this information is kept in a secure fashion. However any loss of data by the third parties is not our liability and in the eventuality it happens we will inform you accordingly via your registered email address within 48 hours of us being notified by such third party.

twills.in shall only be liable for the direct losses suffered by you as a result of access or use of this website, subject to the maximum limit of the amount paid by you for the purchase of the respective products from this website.

Changes to Security and Privacy Policy

www.twills.in from time to time may modify or change this policy at any time with or without notice. We encourage you to refer to this policy periodically for any changes made.